Frequently Asked Questions
Everything you need to know about shopping with Sauté.
What are your shipping rates and delivery times?
We offer standard shipping for a flat rate of $5.99, which typically takes 3-5 business days. Express shipping is available for $12.99 and delivers within 1-2 business days.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to the carrier's tracking portal.
What is your return policy?
We accept returns on all unused and unopened items within 30 days of delivery. Please visit our Returns Center to initiate a prepaid shipping label.
Which payment methods do you accept?
Sauté accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Do you ship internationally?
Currently, we ship to customers within the United States and Canada. We are working on expanding our international shipping options in the near future.
What should I do if my item arrives damaged?
If your order arrives in less than perfect condition, please contact our support team within 48 hours of delivery with a photo of the damage, and we will arrange a replacement immediately.